Where to go for help

Where to go for help

Adult Migrant English Programme (AMEP)

As well as teaching you English, your AMEP teachers will help you understand Australian ways of life and everyday activities such as banking, shopping, applying for jobs and participating in the community. Your classmates will be in similar circumstances to you and will have useful tips to share. For more information about the AMEP, see Chapter 2, Help with English.

Migrant Resource Centres and Migrant Service Agencies

Migrant Resource Centres (MRCs) and Migrant Service Agencies (MSAs) have staff to give you information and assistance when you arrive in Australia, especially if you are from a non-English speaking country. They can also refer you to other useful services. See the list below for your nearest MRC/MSA and make it one of your first points of call after arrival in Australia. Contact:

Northern Migrant Resource Centre
251 High St
PRESTON VIC 3072
Tel: 9484 7944
Fax: 9484 7942
Website: www.mrcne.org.au
South Central Region
Migrant Resource Centre

18 Chester St
OAKLEIGH VIC 3166
Tel: 9563 4130
Fax: 9563 4131
Websites: www.nhf.org.au and
www.southcentralmrc.org.au
E-mail: mrcoak@vicnet.net.au
   
NMRC Moreland Outreach Service
13 Munro St
COBURG VIC 3058
Tel: 9383 6233
Fax: 9383 6299
Website: www.mrcne.org.au
SCR MRC Prahran Branch
40 Grattan St
PRAHAN VIC 3181
Tel: 9510 5877
Fax: 9510 8971
Websites:www.southcentralmrc.org.
au and www.nhf.org.au
E-mail: mrcprah@vicnet.net.au
   
South Eastern Region Migrant
Resource Centre

Level 1, 314 Thomas St
DANDENONG VIC 3175
Tel: 9706 8933
Fax: 9706 8830
Website: www.sermrc.org.au
E-mail: sermrc@sermrc.org.au
Migrant Resource Centre North
West Region

45 Main Rd West
ST ALBANS VIC 3021
Tel: 9367 6044
Fax: 9367 4344
Website: www.mrcnorthwest.org.au
E-mail:
mrcnw@mrcnorthwest.org.au
   
SER MRC Casey Outreach Service
60 Webb St
NARRE WARREN VIC 3805
Tel: 9705 6966
Fax: 9705 6977
Website: www.sermrc.org.au
E-mail: sermrc@sermrc.org.au
MRC NWR Hume Outreach
Service

60 Belfast St
BROADMEADOWS VIC 3048
Tel: 9351 1278
Fax: 9351 1210
   
Migrant Resource Centre
Westgate Region

78-82 Second Ave
ALTONA NORTH VIC 3025
Tel: 9391 3355
Fax: 9399 1796
Website: www.wmrc.org.au
MRC Westgate Werribee
Outreach Service

Suite 13, 2/14 Station Place
WERRIBEE VIC 3030
Tel: 9742 3900
Fax: 9742 7588
E-mail: mrcwerribee@bigpond.com
   
Migrant Information Centre
(Eastern Melbourne)
333 Mitcham Rd
MICHAM VIC 3132
Tel: 9873 1666
Fax: 9873 2911
Website: www.miceastmelb.com.au
DIVERSITAT
(formerly Geelong Migrant
Resource Centre )

153 Pakington St
GEELONG WEST VIC 3218
Tel: 5221 6044
Fax: 5223 2848
Website: www.diversitat.org.au/
Gippsland Multicultural Services Inc.
(formerly Gippsland Migrant
Resource Centre)

100-102 Buckley St
MORWELL VIC 3840
Tel: 5133 7072 / 1300 304 552
Fax: 5134 1031
Website: www.gmrc.com.au
 

Ethnic and community organisations

There are many ethnic and community organisations which may be able to help you or direct you to those who can assist you. There are also clubs, associations and religious organisations which you might want to join. They are listed under ‘Clubs’ and ‘Organisations’ in the Yellow Pages telephone directory. Your Migrant Resource Centre or Migrant Service Agency will be happy to give you a list of clubs and organisations which may suit your needs and interests. Other organisations which may provide information include:

INTEGRATED HUMANITARIAN SETTLEMENT STRATEGY (IHSS)

Integrated Humanitarian Settlement Strategy (IHSS) provides intensive settlement assistance to new settlers who are refugees or special humanitarian programme entrants. Support is usually available for the first six months and is delivered by AMES Settlement Services and its consortium partners. For assistance in the metropolitan area call:

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